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Solving Client’s Problems, One Step at A Time

Solving Client’s Problems, One Step at A Time

At Grain and Groove, we strive for the very best in customer service. We also pride ourselves on being able to come up with creative solutions to potential flooring problems. This is what brings us to an interesting solution to a recent customer “pain point”.



As part of this job, we were contracted by a lady in Malahide with the task of completely overhauling the entire flooring of her home. The client wanted high-quality timber flooring with an immaculate finish throughout the property, with the exception of tile flooring to be laid in the hallway.
During the initial site survey, the client also brought her open-plan stairs to our attention.
The client told us how they had always had an issue with the look and finish of the stairs. They were painted numerous times, but she couldn’t quite get them to “look right” or to fit in with the style of the rest of the property.
Now, this may be a flooring challenge for the light-hearted, but not for our experts. At Grain and Groove, we’re able to offer tailor-made solutions to each and every one of our clients.

The Solution

First things first, when choosing a flooring option for stairs, it’s worth noting that durability is key.
To solve the client’s problem, we decided on using the very same timber that we used for the flooring in order to ‘clad’ the pre-existing stairs. Now, it’s worth noting that we’re so confident in the durability of our work and products, that our engineered floors proudly come with guarantees!
To complete the job, the cladding process consisted of bonding and securing the timber boards on top of the old steps.
The finished product, as you can see from the photos, led to a beautiful and modern stylish appearance, allowing the open-plan stairs to now seamlessly flow with the style in rest of the home.
Our Services
If you’d like to know how we can help you to solve your flooring pain points, or if you need advice on which timber is best for you, just ask our experts.
Pick up the phone today and give us a call, otherwise just enter your details here on our site and we’ll be happy to give you a call back.
We’re so sure of our products, that we’ll even proudly send you samples depending on your requirements of style and finish.

After
After

Now, how’s that for problem solving?See the transformation on our Instagram page

 

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    We are absolutely thrilled with our beautiful parquet floor installed by Grain and Groove. It has exceeded our expectations. It delights me to know that the expert skill and craftsmanship demonstrated by the carpenters will be evident in my home for years to come. The whole team were a pleasure to deal with and I would highly recommend their services.

    Nina (Testimonial)

    Very happy with the floors and the excellent service I received from grain and groove. Couldn't recommend them highly enough

    Peter - Facebook review

    Panelling in my bathroom fitted today and I'm over the moon with it. Fabulous job, exactly what I wanted. Neat and clean in fitting, came when they said. From start to finish a pleasure to deal with Fergal.

    Niamh - Facebook Review

    Just visited the Grain & Groove stand at the Ideal Home Show in Dublin - absolutely fabulous ideas, quality materials and expert advice. Thanks!

    Michael - Facebook Review

    Action is a great restorer and builder of confidence...from the initial contact at Navan we had action and were confident we had made the right choice ..the final result proved we were right..a wonderful transformation...Thank you all at Grain & Groove

    Jim - Google Review

    Delighted with our new Boen oak floors and it's been an absolute pleasure to deal with Grain & Groove - really helpful and skilled professionals who obviously care a lot about what they do. The floors were beautifully fitted and Fergal and the guys went above and beyond to make sure everything was just how we wanted. Thanks again guys!

    Niamh - Houzz Review

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